Learn how to apply counter-intuitive techniques from hostage negotiation into any situation - business or personal.
For those who are ready for a deeper dive into Never Split the Difference but can’t make it to a live event,
Get equipped with the tactical empathy tools you need to be heard, overcome objections, and close deals with fewer counter-offers.
Never Split the Difference
Negotiating As If Your Life Depended On It
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. These surprising tactics—which radically diverge from conventional negotiating strategy—weren’t cooked up in a classroom, but are the field-tested tools FBI agents used to talk criminals and hostage-takers around the world into (or out of) just about any scenario you can imagine. In NEVER SPLIT THE DIFFERENCE: Negotiating As If Your Life Depended On It former FBI lead international kidnapping negotiator Chris Voss and co-author Tahl Raz break down these strategies so that anyone can use them in the workplace, in business, or at home.
This book blew my mind. It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.
—Adam Grant, Wharton professor and New York Times bestselling author of ORIGINALS and GIVE AND TAKE
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Where smart communicators go to get the negotiation edge.
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How Leadership Failure Can Look Different Than You Might Think
To many, leadership failure looks like a toxic boss scolding their employees and causing a mass exodus.
But true leadership failure comes in other forms.
For example, when organizations don’t understand the value of empathy.
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How Expert Negotiators Use “No” to Close
Yes is a useless word.
When anything is really important, we don’t even bother with yes. It’s B.S. anyway and almost always fake.
When it’s important and we have to close, our goal is to get a no.
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5 Commonly Overlooked Characteristics of Effective Leadership
Leaders have the power to make or break a company.