Learn how to apply counter-intuitive techniques from hostage negotiation into any situation - business or personal.
Learn how to build strong relationships with buyers and sellers, get more referrals, and never cut your commission rate.
Get equipped with the tactical empathy tools you need to be heard, overcome objections, and close deals with fewer counter-offers.
Never Split the Difference
Negotiating As If Your Life Depended On It
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. These surprising tactics—which radically diverge from conventional negotiating strategy—weren’t cooked up in a classroom, but are the field-tested tools FBI agents used to talk criminals and hostage-takers around the world into (or out of) just about any scenario you can imagine. In NEVER SPLIT THE DIFFERENCE: Negotiating As If Your Life Depended On It former FBI lead international kidnapping negotiator Chris Voss and co-author Tahl Raz break down these strategies so that anyone can use them in the workplace, in business, or at home.
This book blew my mind. It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.
—Adam Grant, Wharton professor and New York Times bestselling author of ORIGINALS and GIVE AND TAKE
Our Latest Posts
Where smart communicators go to get the negotiation edge.
-
How to Negotiate Your Way into a Job: 4 Tips to Nail Your Next Interview
Job hopping can be a slog, but it’s also one of the most effective ways to move up and earn more. The average person will change jobs around 12 times in a 30-year span, or once every 2.5 years. And the pressure to keep moving is real—a study done in 2014 showed that those who stuck out a job beyond two years ended up earning a whopping 50 percent less over the course of their lifetime than their job-hopping counterparts.
-
How to Negotiate with Difficult People
“I’m here to sign-up for the stupid American of the day award.”
What made me say that? I’m on the wrong side of customs in Australia and my bags are still inside. And I’m not interested in getting stranded and missing my connection, or wearing the same clothes for five days and brushing my teeth with the hotel provided toothbrush.
-
5 Tricks To Repair A Bad Business Relationship
The ability to repair suffering relationships is a vital business skill. Cultivating emotional intelligence and control will give you a competitive edge in the negotiation and empower you to be effective under pressure.