Learn how to apply counter-intuitive techniques from hostage negotiation into any situation - business or personal.
For those who are ready for a deeper dive into Never Split the Difference but can’t make it to a live event,
Get equipped with the tactical empathy tools you need to be heard, overcome objections, and close deals with fewer counter-offers.
Never Split the Difference
Negotiating As If Your Life Depended On It
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. These surprising tactics—which radically diverge from conventional negotiating strategy—weren’t cooked up in a classroom, but are the field-tested tools FBI agents used to talk criminals and hostage-takers around the world into (or out of) just about any scenario you can imagine. In NEVER SPLIT THE DIFFERENCE: Negotiating As If Your Life Depended On It former FBI lead international kidnapping negotiator Chris Voss and co-author Tahl Raz break down these strategies so that anyone can use them in the workplace, in business, or at home.
This book blew my mind. It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.
—Adam Grant, Wharton professor and New York Times bestselling author of ORIGINALS and GIVE AND TAKE
Our Latest Posts
Where smart communicators go to get the negotiation edge.
-
How to Negotiate When the Decision Maker Isn't Present
Everyone wants to get to the decision maker (the DM). They’re the person we need to persuade to get what we want, after all.
But the decision maker isn’t always at the table when we are. Here are three tips that will make you much more effective when you find yourself in that scenario.
-
Infographic: 7 Characteristics of Effective Leadership
Most of us have either been there ourselves or have heard someone else say some form of the following: “The job was great, but I couldn’t work for my boss anymore so I decided to look for something new.”
-
How to Make the Most of a Good Faith Negotiation
In a good faith negotiation, hope is high and relationships are great!
What’s wrong with that? Hope is not a strategy.
Keep reading to learn how to keep yourself from getting blindsided and losing when you find yourself in the throes of a good faith negotiation.